Payments & Invoicing
We've designed our payment system to be simple, secure, and transparent. We partner with Stripe, a global leader in online payments, to handle all transactions securely.
How Charging Works
When you send a booking request, you'll be asked to add your payment method. This step is necessary to confirm your request with the Host, but we promise: you won't be charged unless the Host confirms.
If the Host confirms your request, we will then charge your saved payment method for the full amount of the booking. If the request is declined or expires, you will not be charged at all.
Booker Service Fee
To help us operate the Comover platform, build new features, and provide support for our community, we add a service fee to each booking.
For every booking, the fee is 10% of the booking subtotal + a fixed fee of €0.75.
You will always see the full price breakdown, including this fee, before you finalize your "Request to Book". There are no hidden charges.
Secure Transactions
Your security is our priority. All payments are processed by Stripe, and your sensitive payment information is never stored on our servers. This ensures your details are handled with the highest level of security and compliance.
Finding Your Invoices
For your records and expenses, a full invoice for every confirmed booking will be sent on your email.